Q: Do I need any special software to use it?
A: No, you do not need any special software.

Q: Can I use the e-Letterhead on more than 1 computer?
A: Yes, you can use your e-Letterhead on as many computer and as often as you would like.

Q: Is the file size of the stationery large? Will it take long for people to open my e-mail messages or documents or take a lot of space to store them?
A: The size of the e-Letterhead is very small and will not effect download or saving.

Q: Does the person who gets my e-mail or documents need special software?
A: No. The recipients of your e-mail messages or word processed documents don't need any special software.

Q: Can I choose not to use the e-Letterhead for a given e-mail message or Word/WordPerfect document after they are installed?
A: Yes, you can choose not to use your e-Letterhead on any give e-mail message or document.

Q: Do I need to send you anything, like my logo?
A: Usually, we get what we need directly from your website. You can also provide us the graphics you want used - instructions are on the online order form.

Q: How do you send the product to me?
A: Via e-mail, along with complete, simple to follow instructions how to install and use it.

Q: Is it difficult to install?
A: No. It is a simple point-and-click installation.

Q: Can I remove it if I don't want it?
A: Yes, an automated uninstall feature is included.

Q: What type of support do your offer?
A: Support is available via both e-mail and telephone and soon by Live Chat.

Question not answered? Contact us at info@e-letterhead.com.